Sat, 24 Dec 2005

Fading Memories

And no thinkpad either

I was right... Bluelink did not deliver my new Thinkpad. They did not even think to tell me that they were not going to deliver. I had to phone them. Of course they didn't know why they couldn't deliver or when they would be able to deliver. But they promised to find out and then phone me back.

The Bluelink salesman told me that my laptop wouldn't be delivered until January 2nd -- and probably not even then but a little later.

Right, money back time. He didn't like that and said he'd try to put some pressure on Lenovo. As far as I'm concerned, he can do that and tell me tomorrow whether that worked or not.

But why is it so hard to deliver a laptop that was introduced in October already? And why don't resellers inform their customers of delays? Why doesn't Lenovo sell direct, and why do they have such a large range of models when only a few will be available?

Update

Bluelink have pushed Lenovo really hard, it appears -- and now Lenovo will ship the Thinkpad December 22. And they contacted Tryllian very speedily. Excellent!

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